PRIVACY POLICY

Privacy Policy

Here at Red River Gorge Cabin Getaways we understand that privacy and protection can be difficult to come by these days. With that in mind, we have created the following privacy policy to be as clear and straightforward as possible. This policy applies to all services and products that we offer.

Collection of Information



When you decide to visit our website, create an account, or rent one of our many cabins, we will be collecting any information that you choose to share with us in order to provide you with the best experience possible. In order to make sure that we are upholding our service standard, we may also share or receive information with our partner companies or other services that you have found us through, such as Google, social media, or another booking platform that directed you to us. In addition, when you are using our services there is information that is automatically shared or received and stored so that we can direct you to products and offers that best suit your needs. These can include cookies, your IP address, requested pages, and other standard browser information. All of the information collections and cookie sharing are used to help you find the right connection with the best accuracy possible. Our infrastructure consists of servers that are owned and operated by us or our partners. All information collected within our services resides on this network of servers.

Types of Information


We collect various information when you sign up, register or rent with us during your usage of our products and services. We may combine information about you that we have with information we obtain from other partners or other companies in order to provide you a better experience or to improve the quality of our services. When you sign up, register or book our services, you are not anonymous to us. We automatically receive and record information from your computer and browser, including your IP address, our cookie information, software and hardware attributes, the page you request and other standard browser parameters.


When you use our services, we send one or more cookies - a small file containing a string of characters - to your device that uniquely identifies your browser. We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends, and providing you with a better experience. We may set one or more cookies in your browser when you use our services or one of our partner's services. When you post material or transmit information, we may retain the same in order to process your inquiries, respond to your requests and improve our services.
Our infrastructure consists of servers that are owned and operated by us or our partners. All information collected within our services resides on this network of servers.


Use of Information


  • We will not sell any contact information to third parties.
  • We only use and process personal information for the purposes described in this Privacy Policy. In addition to the above, such purposes include:
  • Communicating with you
  • Providing our services
  • Auditing, research and analysis in order to maintain, protect and improve our services
  • Ensuring the technical functioning of our network
  • Protecting our rights or property and that of our users
  • Developing new services to improve customer experiences

 

Information that you choose to share with us may be used to provide you with future promotions and offers

Choices for Personal Information


When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose defined herein and in the terms of the services offered then we will ask for your consent prior to such use. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled. You can decline to submit personal information to any of our services, in which case we may not be able to provide those services to you.

Information Sharing


We only share personal information with other companies or individuals in the following limited circumstances:


  • We have your consent
  • Sharing the information with our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:
  • (a) satisfy any applicable law, regulation, legal process or enforceable governmental request,
  • (b) enforce the Rental Agreement, including investigation of potential violations thereof,
  • (c) detect, prevent, or otherwise address fraud, security or technical issues, or
  • (d) protect against harm to rights, property or safety, of our users, us or the public as required or permitted by law.
  • We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users by demographic. Such information does not identify you individually.


Information Security


We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.


We restrict access to personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.



Changes to this Privacy Policy


Please note that this Privacy Policy may change from time to time.


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